Term & Conditions

Delivery -

 

All orders will be dispatched within 1-3 working days. Parcels are sent 2nd class via Royal Mail and due to the nature of the product and postal service used there is no tracking information available. 

 

Most parcels arrive within 3-5 working days from dispatch but please be aware they can take up to 10 days. 

 

If you haven’t received your order within 10 working days from your dispatch email please get in contact with us via the contact form on the website so we can help you. Please do not message us via Instagram as messages there are not always monitored. 

 

International Shipping -

 

Unfortunately we no longer provide shipping overseas. This is due to many reasons out of our control and while we hope to be able to offer this service again in the future it is unfortunately not possible now. Please note if you make an order using a U.K. postcode and an international address your items will not be processed and you will not be refunded.

 

Our Products -

 

Due to the organic and natural state of our products please note that no two products are alike and colour, smell and potency can change depending on the batch and plant used. 

 

Oregano Oil -

 

Due to the nature of the oregano coconut oil depending on the temperature it can either be liquid or solid. It is easier to handle when solid so please keep cool or refrigerate to avoid spillage when opening.

 

Discount Codes -

 

Discount codes must be entered at the checkout. The discount will be immediately applied and you will be charged the amount with the discount already applied. Nothing can be done if you do not use the code or if you check out at the full price. Refunds will not be given nor will the discount amount be refunded.

 

Refunds -

 

All sales are final. No returns, cancellations or refunds are accepted.